As artificial intelligence (AI) continues its rapid ascent into various aspects of our lives and work, there is a growing fear that it will replace human jobs and skills. However, Fumbi Chima, a global technology executive and thought leader who has led digital transformation for companies such as Adidas, Fox Network Group, Burberry, BECU, and more, offers a different perspective. She believes that AI is not here to replace us but to work alongside us. Speaking to iStart at the CIO Summit in New Zealand, Chima highlighted the enduring value of certain human skills that AI simply cannot replicate.
Here are the top 5 skills that Chima predicts will thrive in the age of AI.
1.Quality Control and Validation: Chima underscores that while AI can undoubtedly boost efficiency, it struggles to match human judgment and the ability to ensure quality. Human input remains essential for validating AI’s assumptions and correcting errors. In fields like healthcare and finance, where precision is critical, individuals who can meticulously assess and validate AI-generated outputs will continue to be indispensable.
2. Critical Thinking and Discernment: AI may excel at processing vast amounts of data, but it often lacks the ability to think critically and discern subtle nuances. According to Chima, individuals with strong critical thinking skills can excel in roles that involve decision-making, problem-solving, and risk assessment. These skills are invaluable when dealing with complex and dynamic situations where AI may struggle to adapt.
3. Research and Analytical Skills: Chima emphasizes the importance of research and analytical skills in an AI-driven world. Human experts who can gather, analyze, and synthesize information from various sources will be in high demand. These skills are essential for identifying trends, uncovering insights, and making data-driven decisions, particularly in industries such as market research and data analysis.
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4. Effective Communication and Questioning: In a world where AI can generate vast amounts of information, human skills in effective communication and asking insightful questions become crucial. Chima suggests that individuals who can convey information clearly, ask probing questions, and interpret AI-generated data will be essential in bridging the gap between AI outputs and human understanding. These skills are vital for preventing misunderstandings and misinterpretations.
5. Media Literacy and Ethical Oversight: With the proliferation of AI-generated content and the potential for bias and misinformation, media literacy and ethical oversight have never been more critical. Chima stresses that individuals who can critically evaluate information sources, detect biases, and ensure ethical AI practices will play a pivotal role in safeguarding the truth and combating misinformation. This skill will be crucial for maintaining trust in AI systems.
Chima also highlights the importance of diversity in the development and deployment of AI technology. Diverse perspectives can help address biases and ensure AI systems are fair and equitable. She notes that inclusivity is vital for tackling issues like facial recognition disparities and preventing generative AI from promoting harmful biases.
While AI undoubtedly brings efficiency and automation to various industries, Fumbi Chima’s insights remind us that human skills remain essential in ensuring the quality, ethical use, and proper understanding of AI technology. As AI continues to advance, individuals who can complement AI’s capabilities with these human skills will play a crucial role in shaping a future where technology serves humanity’s best interests.